FAQ

🌟 Get to Know Plasmablobs Better 🌟

Welcome to our FAQ section! We understand you might have some queries about our site and services. Below, you'll find answers to some common questions, aimed at providing you with peace of mind and helpful information.

Q: I'm new to Plasmablobs. How can I be sure it's a trustworthy company? A: Absolutely, your trust is paramount to us. Plasmablobs Ltd was established on 22 March 2020 in Bristol, UK. We're a bona fide company registered with Companies House and hold a UK business account. Our presence on major platforms like Facebook, Instagram, and Shopify, backed by stringent verification processes including ID checks, speaks to our credibility. While we're not VAT-registered yet, that's on the horizon as we grow.

Q: How secure are my payment details with Plasmablobs? A: Your financial security is our top priority. We've partnered with Shopify for eCommerce solutions, entrusting them with payment processing and data storage. Shopify's adherence to PCIDSS and GDPR standards ensures your payment information is in safe hands. Plus, we handle your personal contact and delivery details with the utmost care and confidentiality.

Q: What's the delivery timeline for Plasmablobs products? A: We're as keen as you are for quick deliveries! Our print-on-demand model means production times can vary between 1-2 days, depending on the product and our vendor. Once ready, typical delivery by our couriers takes an additional 1-2 days, with an option for express shipping for faster service.